Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at yellow@hello.com. This text can be changed by going to Design & Settings > Global Settings > Intro Text.

Returns

A: We have a 7-day return policy. You must request a return within 7 days after receiving your item.

A: Items must be:

 

  • In the same condition as received

  • Unworn or unused, with tags

  • In the original packaging

  • Accompanied by a receipt or proof of purchase

 

A: Contact us at asayastore@gmail.com to start your return request. Returns must be sent to:

88/4 Pruekpirom Regent, Soi Lasalle-Barring, Bangna, Bangkok, 10260

A: The fastest way is to return your item, and once your return is accepted, place a new order for the item you want.

Shipping

A: Yes! We offer:

 

  • Free shipping on your first purchase with code: FREESHIPPING

  • Free worldwide shipping when you purchase 2 or more items

 

A: Our estimated delivery time is 10–30 business days, depending on your location.

A: Yes, we ship to all countries worldwide.